FAQs

Teeth Device Questions

Where is a description of each teeth device?
You can get to a description of each of our teeth devices by clicking on the picture of your desired teeth device on our “Store” page.
What products are used to make these devices?
All products that are used to manufacture our teeth devices are FDA approved.
Is the quality of the devices the same as a dental office?
Yes, we use the same labs that make these devices for dentists.
What does each device do?
Please visit the product description page for description, function and care.
Why do the devices with teeth added require me to have 10 existing teeth on both the upper and lower and 20 total existing teeth?
This is required because in order for the lab to know where to place the missing teeth, they have to know how your upper and lower teeth meet when you bite all the way down.
When you have less than 10 teeth on both the upper and lower, the lab is not able to tell how your upper and lower teeth meet together when you bite down.
Can I modify the design of the devices?
No, the lab uses the universal shape, size and materials of the most commonly used teeth device designs.

Ordering from the website questions

Do you ship outside of the USA?
No, this website is for USA residents only.
Is the impression kit included in the price of the teeth device?
No, you must already have putty impressions, plaster or stone replicas, or a 3D printed model of your teeth.
How long does the shipping take?
The shipping is determined during the checkout process. You are given the options of First Class or Priority Mail.
Can we change our shipping address once we have placed the order?
No, since our process only takes 15-20 days to complete, we will ship to the shipping address that was given during the purchase. Make sure you provide a temporary or permanent forwarding address to the USPS to ensure that the package is redirected to you should you have a change of address after the order was placed.
Can we change the shipping options once we have placed an order?
No, we do not do special order shipping changes once your order has been placed.
Is the shipping free?
Yes, the shipping is free if you choose our First Class Mail option during checkout.

Product manufacturing questions

Who makes the devices?
We use the same labs that dentists use to have their teeth devices made.
Are the teeth devices adjusted by the lab once it is completed?
Yes, all final adjustments are made before the teeth device is shipped back to you.
How long does it take to have my teeth device made?
The lab takes an average of 10 days to manufacture your teeth device.
Can the device be made quicker than 10 days?
No, we do not offer any rush services due to us selling the teeth devices for over a 50% discount off the dental office price.
If you require time constraint service then you will need to see a dentist.

Receiving completed teeth device questions

How long does it take to receive my teeth device once it has been made?
You will choose the shipping option that you prefer during the checkout when you purchase your desired teeth device from the website. Your options are First Class, Priority Mail.
If the device doesn’t fit then what do I do?
You will simply email what you feel is wrong and we will send you a paid shipping label to send the teeth device back to us for a free adjustment or a free remake.
If the teeth device needs a small adjustment what do I do?
You will simply email what you feel is wrong and we will send you a paid shipping label to send the teeth device back to us for a free adjustment.
How do I care for my teeth device?
You will simply brush your device daily, after use, with toothpaste and regular temperature tap water.
For a deeper cleaning, you can use effervescent tablets as needed.
What will I receive with my finished device?
You will receive the finished product on a plaster replica of your teeth so you can see how the teeth device should fit in your mouth.
You will also receive a carry case and directions as to what to do if you need an adjustment or a remake.